SUPPORT
How can we help?
Need help with your account, subscription, receipts or the expense tracker? Contact ikEssentials and include enough detail for us to understand the issue.
Email support
For account questions, include the email used to sign in. Never send your password or full card number by email.
Billing
Signed-in subscribers can use Manage Billing inside the app to update their payment method or cancel a subscription through Stripe.
Common first checks
- Refresh the browser or reopen the installed PWA.
- Confirm you are signed in with the correct email.
- If the mobile app looks old, open the live website once to allow the PWA to update.